Get the Flash Player to see this player.
Dynamic Methods >> Business Solutions >> CRM & xRM >> CRM Online Videos
Microsoft Dynamics CRM Online Videos

Microsoft Dynamics CRM Online Video Gallery            

Hosted Microsoft CRM Online by Microsoft, Customized by Dynamic Methods

Microsoft Dynamics CRM Online equips business professionals with online and offline access to customer information through a full suite of marketing, sales and service solutions within a familiar Microsoft® Office Outlook® interface to ensure rapid user adoption and fast results. These videos will introduce you to Microsoft CRM Online functions and capabilities, and help train your salesforce, marketing personnel and service reps.

Video: General CRM Overview - Time: 15:00
This video will provide a navigation overview of Microsoft Dynamics CRM Online via the Outlook client and Internet Explorer Web Browser.

Video: CRM Sales Overview - Time: 12:00
This video will show the sales features in Microsoft Dynamics CRM Online from creating a lead that leads to an opportunity that then leads to a quote.

Video: CRM Customer Service Overview - Time: 14:54
This video will provide an overview of the customer service functionality in Microsoft Dynamics CRM Online.

Video: CRM Marketing Overview - Time: 21:04
This video will show the marketing features of Microsoft Dynamics CRM Online, including Campaigns, Marketing Lists, Campaign Activities and Responses, and Reporting.

Video: CRM Service Scheduling Overview - Time: 13:55
This video will provide an overview of the service scheduling functionality in Microsoft Dynamics CRM Online.

Video: CRM Reporting Overview - Time: 15:29
This video will show the reporting capabilities in Microsoft Dynamics CRM Online.

Video: Working with Accounts & Contacts - Time: 05:30
This video will show how to work with Accounts & Contacts within Microsoft Dynamics CRM Online.

Video: CRM Mail Merge - Time: 08:03
This video will show how to create mail merge templates and create emails and Word labels with mail merge.

Video: Internet Marketing - Time: 02:29
This video will show the new Internet Marketing capabilities with Microsoft Dynamics CRM Online.

Video: Internet Marketing: Web to Lead - Time: 05:33
This video will show how to create a Web to Lead landing page for CRM Online.